Let your users know about important activity in your intranet by sending emails directly from Communifire. Automate confirmation emails, broadcast messages, event notifications, daily digests, weekly digests, and much more—all with fully customizable templates so your emails look and read how you want.
You can modify the verbiage and look of each template by clicking the Edit icon for your desired template.
Do not delete or rename default system email templates as this could result in system instability.
To manage email templates, go to Control Panel > System > Email Templates.
Add Email Template
Disable or Enable Email Template
Communifire uses mnemonics in emails templates. These mnemonics are replaced by the actual data value. For example, the mnemonic {{USER_NAME}} is replaced by the user's username in the actual email. See Email Template Mnemonics for a list of mnemonics for each email template.
Spread the word about company news to your users with a company announcement email. Notify your entire intranet community or target specific groups in your intranet. Make sure no one misses a beat with a beautiful email template that commands attention.
Send broadcast emails to specific groups in your intranet that you create with the Persona tool. With an eye-catching template, you add one more layer of communication so your members have eyes on content you want them to see.
How to Make an Announcement
In this guide, you'll learn how to make announcements using a variety of methods to your entire intranet as well as to groups of people. Communifire has multiple options to send announcements to your entire intranet. Make an announcement to notifying the entire community about an upcoming system maintenance outage, introduce new employees in a certain department, or advertise open positions.
New User Engagement Email
The new user engagement email is sent to new users who haven't engaged on your intranet after a certain number of days. The new user engagement email helps you automate engagement reminders to your new users.
Inactive User Email
The inactive user email is sent to users who haven't engaged on your intranet after a certain number of weeks. The inactive user email automates engagement reminders to your intranet users.
Customize the Daily Digest Email
The daily digest email summarizes the past 24 hours of activity in spaces you are a member of. You can customize the wording and layout of the daily digest email.
Customize the Weekly Digest
Weekly digest emails are summaries of the week's new content in your spaces and the top level community. You can customize the wording and layout of the weekly digest email.
How to Add an Image in an Email Template
You can add an image, such as your company logo, in email templates.
How to Change Image Sizes in the Daily Digest Email for Outlook
Images in the digest emails may display excessively large in Outlook. You can restrict the image sizes in your daily digest emails to ensure they are displayed appropriately.
Change Image Sizes in the Weekly Digest Email for Outlook
Modify the image sizes in your weekly digest emails for optimal viewing in Outlook.
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