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Weekly Digest Email | Communifire Documentation

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Comments (7)

   
sallott

Just a quick question about the time settings, does it apply both weekly and daily digest emails?  And the format, it says in minutes:seconds in the config window.  So the format should look like this 11:00:00?

Thanks

5/30/2017 01:45 PM
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BryceDJ

Yes... it is the same time of day for weekly as dailiy digests. 

Just hours and minutes is fine. But keep in mind that it uses 24 hour clock, so if you want 11p UTC you'd use 23:00.

5/30/2017 02:14 PM
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amprice00

The weekly digests do not show updated/new documents or photos?

7/28/2017 01:53 PM
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mtrujillo

The weekly digest only includes new content. If it included updates, the email would be insanely long.

7/28/2017 02:16 PM
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mtrujillo

You can add Photos and Files to the weekly digest email by adding the Content Type codes to the System Property WeeklyDigestEntityTypesCSV.

7/28/2017 02:25 PM
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amprice00

Thanks!

7/28/2017 02:29 PM
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kcina

Can you manually send a weekly digest email to a user? For example if we added a user on a Tuesday, but our weekly digest goes out on Monday and we want the new user to be able to see our most recent weekly digest, are we able to manually send it to them?

Also, if email notifications are turned off, but weekly digest email is turned on/selected in my preferences, will the user still receive the weekly digest emails each week?

12/6/2018 05:28 PM
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mtrujillo

Hey Kayla,

       You can't manually send a weekly digest yet, we are going to add this ability in the coming months. You will also be able to trigger a daily digest.

        Yes, check out System Properties > SendDigestsWithoutEmailNotifyEnabled

12/6/2018 05:34 PM
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kcina

Great - thank you!

If we set SendDigestsWithoutEmailNotifyEnabled to TRUE that would mean they would get the weekly digest no matter if they are or are not subscribed to email notifications correct?

Is there a reason why a couple of our users are saying they have not received any of the weekly digest emails? Is the a way for me to check to see who is and is not receiving them or verify the email was sent? We have SendDigestsWithoutEmailNotifyEnabled set to true currently and when we bulk imported everyone we auto-subscribed them to receive the weekly digest. We have hid this field in my preferences, so users are not able to unsubscribe from weekly digest emails, but we have heard from a couple of people they have not receive the emails.

12/6/2018 06:06 PM
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mtrujillo

Hey Kayla,

      Correct.

      Send them a test email using using Mass Email . Did they receive the email?

      We want to verify they can receive email first. Sometimes the weekly digest won't send if there wasn't enough content created that week. System Properties > WeeklyDigestPopularCount determines the amount of content that must be created in spaces they follow to send the digest for that user.

12/6/2018 06:10 PM
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kcina

Hi Matt,

Yes, they did receive the Mass email I just sent out. They are members of most all of the same spaces as myself and I have received the email every week, so they should have as well. Is there a way to check an email log and see if it was sent to them?

12/6/2018 06:54 PM
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mtrujillo

Please submit a private case and I can check in the backend. 

12/6/2018 06:56 PM
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mtrujillo

Include their email.

12/6/2018 06:56 PM
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