The inactive user email is sent to users who haven't engaged on your intranet after a certain number of weeks. The inactive user email automates engagement reminders to your intranet users.
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To customize the inactive user email, go to Control Panel > System > Email Templates. Search for Inactive.User.Email and edit the email template. You can change the wording and layout of the email.
Note: Do not change the template name.
You can include a list of recent content in the inactive user email to let people know what's been going on in the intranet.
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Disable or Enable Email Template
Need to declutter your inbox? Disable an email template to turn that email notification off for everyone in your intranet.
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