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Apple and Google Apps | Communifire Documentation

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Apple and Google Apps

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axero mobile apps

Axero offers both phone and tablet apps to download in the app stores.

Download the Axero-Branded Communifire Apps

Sign Into the Axero-Branded Communifire Apps

Enter your intranet URL (e.g., https://myintranet.com or https://myintranet.communifire.com).

Log in with the same intranet credentials you use on the web version of your organization's intranet.

Table of Contents

Mobile App System Requirements

Communifire
(Supports Communifire version 6.0+)		 Communifire Legacy
(Supports Communifire version 5.0+)
Apple iOS Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch. Requires iOS 8.2 or later. Compatible with iPhone, iPad, and iPod touch.
Android
Requires Android
5.1 and up
Requires Android
4.0.3 and up

Supported Languages

The mobile apps support the following languages:

  • Arabic
  • Dutch (Netherlands)
  • English
  • Spanish (European)

To request additional languages, please submit a case here.

Security

Turn on Automatic Screen Lock to lock the app after a certain amount of time. The app is unlocked with face recognition.

Mobile App Guides

How to Edit User Profiles for the Mobile App

How to Create Page Builder Pages for the Mobile App

Send a Test Push Notification

Customize Your App

Axero offers white-label iOS and Android apps as an investment option for customers wanting to provide a branded experience for their users. This guide will walk you through the steps required to successfully white-label your app.

Preview

Apple Design Preview
iPhone and iPad
App Icon Splash Screen Login Screen
Customizable
Icon Image
App Name		 Customizable
Splash Screen		 Customizable
Logo

 

Android Design Preview
Phone and Tablet
App Icon Splash Screen Login Screen
Customizable
Icon Image
App Name		 Customizable
Splash Screen

Customizable
Logo

Note Android 12 has changed how splash screens work. In Android 12, the splash screens are built into the OS, and full-screen splash images cannot be displayed on the screen. Instead, it displays an icon.

Launch Schedule

Client account sign-up & creatives Axero app prep & submission App approval
1-3 business days 2-5 business days 1-14 business days

Note These are time estimates; completion time depends on resource availability and customer responsiveness during the process.

Begin Submission

If you have already completed payment for your white-label app, please follow the steps below to submit your app info and creatives to Axero.

1. Download AppPreparation.zip

This file contains a Word document for app submission details and a Creatives folder. Fill out the Word document and add your assets to the Creatives folder.

2. Create creatives

Create the following creative assets and add them to the Creatives folder.

Filename Dimensions (px) Details
icon.png
(Your logo with and without alpha channel)		 1024x1024 The icon image should have no rounded corners. Each platform will apply its own mask and effects to the icons. For instance, iOS will automatically apply its custom rounded corners, so the source file should not already have rounded corners.
splash.png
(Without alpha channel)		 2732x2732 The splash screen's artwork should roughly fit within a square in the center of the image (1200×1200 pixels). This template provides the recommended size and guidelines for the artwork's safe zone. (Or refer to this image.)
login_image.png
(Transparent background)		 3031x598 Login image is the image that you see on the login screen above, "Enter your login information."
login_image_dark.png
(Transparent background)		 3031x598 This is a login image for dark mode.

3. Choose a bundle identifier

The bundle identifier is the unique identifier that will be used in the app stores, devices, and ecosystem. It should be in the format com.domainname.appname (e.g., com.axero.communifire). Include your bundle identifier in the case submission.

4. Create a Firebase project

For Android apps, follow How to Create Firebase Project and create a Firebase project using your official Google Play Store Console account. Share google-services.json with the Axero team in your submission.

5. Submit

Submit your AppPreparation.zip file containing your creatives and app submission details in a case to Axero. Also include:

  • The bundle identifier
  • google-services.json
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