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Apple and Google Apps | Communifire Documentation

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Apple and Google Apps

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axero mobile apps

Axero offers both phone and tablet apps available to download in the app stores.

Download the Communifire Apps

 

Mobile App System Requirements

Communifire
(Supports Communifire version 6.0+)		 Communifire Legacy
(Supports Communifire version 5.0+)
Apple iOS Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch. Requires iOS 8.2 or later. Compatible with iPhone, iPad, and iPod touch.
Android
Requires Android
5.1 and up
Requires Android
4.0.3 and up

Language Support

The mobile apps support the following languages:

  • Arabic
  • Dutch (Netherlands)
  • English
  • Spanish (European)

To request additional languages, please submit a case here.

Security

Turn on Automatic Screen Lock to lock the app after a certain amount of time. The app is unlocked with face recognition.

Customize Your App

Axero offers white label iOS and and Android Communifire apps for customers wanting to enhance the experience for their users. You can view more about white label pricing here. This guide will walk you through the steps required to successfully white label your app.

Preview

Apple Design Preview
iPhone and iPad
App Icon Splash Screen Login Screen
Customizable
Icon Image
App Name		 Customizable
Splash Screen		 Customizable
Logo
Background color
Login link color

 

Android Design Preview
Phone and Tablet
App Icon Splash Screen Login Screen
Customizable
Icon Image
App Name		 Customizable
Splash Screen

Customizable
Logo
Background color
Login link color

 

Launch Schedule

Client account sign-up & creatives Axero app prep & submission App approval
1-3 business days 2-5 business days 1-14 business days

Begin Submission

If you have already completed payment for your white label app, please follow the steps below to submit your app info and creatives to Axero.

1. Download AppPreparation.zip.

This file contains a word document for app submission details and a Creatives folder. Fill out the word document and add your creatives in the Creatives folder.

2. Create creatives

Create the following creative assets and add them to the Creatives folder.

File name Dimensions (px) Details
icon.png
(Your logo with and without alpha channel)		 1024x1024 The icon image should have no rounded corners. Each platform will apply its own mask and effects to the icons. For instance, iOS will automatically apply its custom rounded corners, so the source file should not already come with rounded corners.
splash.png
(Without alpha channel)		 2732x2732 The splash screen's artwork should roughly fit within a square in the center of the image (1200×1200 pixels). This template provides the recommended size and guidelines about the artwork's safe zone. (Or refer to this image.)
login_image.png
(Transparent background)		 3031x598 Login image is the image that you see on the login screen above "Enter your login information".
login_image_dark.png 
(Transparent background)		 3031x598 This is a login image for dark mode.

3. Choose a bundle identifier

The bundle identifier should be in the format com.domainname.appname  (e.g. com.axero.communifire). Include your bundle identifier in the case submission.

4. Create a Firebase project

Follow How to Create Firebase Project and create a Firebase project using your official Google Play Store Console account. Share google-services.json and the server key with the Axero team in your submission.

5. Submit

Submit your AppPreparation.zip file containing your creatives and app submission details in a case to Axero. Also include:

  • The bundle identifier
  • google-services.json
  • The server key
Attachments

Comments (4)

   
tareq.samy
Tareq Samy

Hello,

I'd ask if Axero will submit the whitelabel mobile app to Google and Apple stores?, or we will be responsible for submitting it?

if so, will the application displays warning for unknown sources while installing it or not?

Thanks,

5/29/2018 09:15 AM
 · 
Comment
by
   
emmarose
Emma-Rose Stuart

The Axero team will submit the app to the app stores.

Thank you for your inquiry!

1/12/2021 11:16 PM
 · 
Comment
by
   
bkbharkhada
Bharat Bharkhada

Hi, 

Is it possible to just request to use the same splash screen with the light and dark orange in the center of the splash screen to white and a different color for the bottom wave or do we need to make the change and submit ?

For the login screen, is it ok to just give the color (hex codes) and you can make changes at your end for the app ? 

Also If I provide the logo, would you be ok to add the logo to the splash screen and login screen along with the above two requests

Finally, on the login screen, is it possible to customize the text "Enter your login information" to something else ?

Thanks

Bharat

1/25/2021 04:24 AM
 · 
Comment
by
   
gskamau
Grace Kamau

Hi Bharat,

I'm checking with our team regarding these questions. I'll get back to you as soon as possible.

Grace

1/25/2021 05:32 PM
 · 
Comment
by
   
gskamau
Grace Kamau

Hi Bharat,

  1. Please customize the splash screen to your needs using your branding and provide the image to us.
  2. Yes, we can customize the login screen background color on our end. Please share the hex code you'd like as the background of the login screen.
  3. The logo and splash screens are different images with different dimensions and requirements as detailed in this wiki. You'll need to provide them individually to us.
  4. Yes, we can customize the text on the login screen for you. Please share the text you'd like to display instead.

Grace

1/25/2021 06:09 PM
 · 
Comment
by
   
bkbharkhada
Bharat Bharkhada

Hi Grace, 

Thanks for confirming this.

Regarding the splash screen, I want to use the same splash screen with just a different color code(s) as with the login screen. Would it be possible to change the color codes at your end. I was hoping to avoid changing the splash screen myself. 

If that is not feasible and if I have to do it, would it be possible to share the design files of splash screen and login screen of the communifire app so I can use that as base to make the changes ?

Thanks

Bharat

1/25/2021 08:17 PM
 · 
Comment
by
   
gskamau
Grace Kamau

Hi Bharat,

Ideally, the white label app uses your organization's branding everywhere, so you should create your own splash screen with your organization's branding. Is it possible to do this?

Grace

1/25/2021 08:22 PM
 · 
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