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Analytics | Communifire Documentation

Comments (2)

   
sallott

Hello, I am looking for a little clarification in regards to Analytics.  Would it be possible to see which specific users access each page on out Intranet in a graphical layout on the Analytics page?  Or a way to maybe produce a report on which users access those pages?  Also, can you explain what the pages per visit means, is it simply the amount of pages a user accesses on an average session?

Thanks

6/20/2017 01:49 PM
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gskamau

Hello Steve,

To see which users access which pages, I would suggest using Google Analytics.

Pages per visit is page visits divided by visits - the average amount of pages visits per user visit in the specified date range.

Grace

6/20/2017 05:00 PM
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sallott

OK, I have set up Analytics, it still doesn't seem to be pulling user data though, I can see the real time a user is on a particular space page, but i don't see anywhere to identify that user.  Is there anything else i need to configure apart from adding the Google analytics script to the header and footer section in Control panel?

6/20/2017 05:55 PM
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mtrujillo

You won't be able to identify users with Google Analytics or our Analytics.

6/20/2017 05:57 PM
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BryceDJ

If you're looking for who viewed a specific piece of content (an article, wiki, blog, etc.), try clicking on the view icon at the top of the content page. It should pull up a report on views. 

6/20/2017 06:02 PM
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sallott

Yes i see the availability there, our management team wanted to have a report or graphical representation on the analytics page hoping to see if specific users are accessing any given space after new content is pushed out, kind of making sure they actually are engaging with content, without using the required reading option.  I was under the impression it was possible with analytics as you can select each user and see where they have been under the people section/user activity.  Having an overview of this would have been useful.  Are there any plans for a possible implantation of that? Just need some information to take back to management.

6/20/2017 06:12 PM
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BryceDJ

In our Q3/Q4 release we will have a tool for custom queries, that's the best we can offer. You'd then need help coming up with just the right query for your needs. This would then download as a CSV.

6/20/2017 06:13 PM
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sallott

That could be good, may well revisit nearer that time.  Do you have an ETA for the next release out of interest?  Thanks for the assistance also

6/20/2017 06:22 PM
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mtrujillo

We expect Q3/Q4. 

6/20/2017 06:23 PM
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