Note: To use this template, a site administrator must complete the ServiceNow Integration Administrator Setup and individual users must complete the ServiceNow Integration User Setup .
The ServiceNow Incidents template displays a list of your ServiceNow incidents right in Communifire. The template is a built-in template and comes with your Communifire site. To use the template:
Below is the HTML of this template, for your reference.
<div class="axero-widget {{CustomCSSClass}} {{#if HideContainerBorder}}axero-widget-no-border{{/if}}"> {{#if ShowWidgetHeader}} <div class="axero-widget-header"> <h3>{{{WidgetTitle}}}</h3> </div> {{/if}} {{#if AdditionalData.IsAccountConnected}} <div class="axero-widget-content axero-widget-content-padded"> {{#if Contents}} <ul class="articlelist"> {{#each Contents}} <div class="row-fluid ax-case-entry collapsed"> <div class="span10 ax-case-info"> <div class="ax-case-name"> #{{WallPostURL}} <a class="case-title" title="{{{Title}}}" href="{{ContentURL}}">{{{Title}}}</a> </div> <div class="ax-case-properties"> <span class="prop-item"><strong>{{../Resources.GlobalCreatedText}}:</strong> <a class="axero-user-card-link" data-user="" href="{{AuthorUserProfileURL}}">{{AuthorUserDisplayName}}</a> </span><span class="prop-sep"> · </span><span class="prop-item"><strong>{{../Resources.GlobalUpdatedText}}:</strong> <a class="axero-user-card-link" data-user="" href="{{UpdatedByUserProfileURL}}">{{UpdatedByUserDisplayName}}</a> {{DateUpdatedString}}</span> </div> <div class="ax-case-properties-container hide"> <div class="ax-case-properties"> <span class="prop-item"><span class="bold">Priority:</span> <a href="{{PriorityURL}}">{{{Priority}}}</a></span> </div> </div> </div> <div class="span2 ax-case-options-container"> <div class="ax-case-comments"><i class="icon-comment"></i> {{CommentCount}}</div> </div> </div> {{/each}} </ul> {{else}} <div class="alert alert-info text-center"> {{Resources.GlobalNoSelectedItemsText}} </div> {{/if}} </div> {{else}} <div id="userNotConnectedView" data-ng-show="(!isLoading) && (!isCurrentUserConnected)" class=""> <section id="connectToDriveSection" class="axero-external-connect sharepoint hide" data-accounttype="5" style="display: block;"> <div class="axero-external-connect__inner"> <div class="icon"> <img id="connectToExternalDriveLogoImg" src="/Assets/Themes/default/images/serviceNow_icon.png"> </div> <div class="content"> <div class="message" id="connectToDriveMessage">If you would like to access ServiceNow incidents, you must connect and login using your ServiceNow account.</div> <div class="actions"><a id="connectToDriveBtn-{{WidgetID}}" class="btn btn-large btn-success" href="#" data-role="connect" data-ng-click="Connect()">Connect </a></div> </div> </div> </section> </div> <script> + $('#connectToDriveBtn-{{WidgetID}}').on('click', function(e) { e.preventDefault(); var url = "/{{AdditionalData.ConnectedAccountSpaceID}}/connectedaccounts/getByID('{{AdditionalData.ConnectedAccountID}}')/connect?src=" + window.location.href; $.get(Communifire.buildApiUrl(url)).then(function(response) { window.location.href = response.ResponseData; }); }); </script> {{/if}} {{#if ShowWidgetFooter}} <div class="axero-widget-footer"> {{{FooterHTML}}} <a class="small hide" href="#">{{Resources.GlobalAllSmallText}} <i class="icon-double-angle-right"></i></a> </div> {{/if}} </div>
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