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ServiceNow Integration User Setup | Communifire Documentation

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ServiceNow Integration User Setup

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When you set up ServiceNow integration, you can view your ServiceNow incidents in Communifire. The following information will be displayed in Communifire:

  • Incident ID
  • Title
  • Creator
  • Last updated by
  • Last update date
  • Number of comments

Note: A site administrator must complete the ServiceNow Integration Administrator Setup before users can setup ServiceNow integration.

  1. Visit the Page Builder page with the ServiceNow widget.
    Click Connect
  2. Log into ServiceNow if necessary.
  3. Click Allow.
    Click Allow
  4. Refresh the page.
    ServiceNow incidents on the page

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