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Top Content List Tabs - Default Template | Communifire Documentation

Comments (1)

   
opecfund

Hi,

I have tried this and it shows empty. Can you please help?

Thanks,

Jeddi

8/6/2020 01:52 PM
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opecfund

Maybe CSS missing? or this was not updated for the latest version?

8/6/2020 01:53 PM
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opecfund

it shows like this:

8/6/2020 01:54 PM
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gskamau

Hi A Jeddi,

Could you let us know what version your site is on? The version should be at the bottom of the page. You can also go to Control Panel > System > Communifire Version to get the version.

Grace

8/6/2020 04:39 PM
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opecfund

The version is: Communifire ™ Version 7.0.7367.30213

8/7/2020 07:36 AM
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gskamau

Hi A Jeddi,

Try to Reset Page Builder Template in Control Panel > System > Page Builder Templates. Does this fix the widget?

If not, try viewing the page then checking for errors in Control Panel > System > Exception Log . Are there any recent errors?

Grace

8/7/2020 04:27 PM
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opecfund

Hi Grace,

I did both and nothing happened. What should I do?

Thanks.

8/7/2020 08:31 PM
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gskamau

Hi A Jeddi,

Did you manually create the template on your site, or is it a default template? You may be on a version from before the Top Content List widget was added to Communifire.

To check, go to Control Panel > System > Page Builder, under Widget Type select Content List, and edit the template. Click the gear icon. Do you see an option to delete or reset?

Also click Add a new template, and select Content list under Widget Type. Do you see the Widget Sub Type menu? Is Top Content List Tabs listed in that menu?

Grace

8/7/2020 08:47 PM
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opecfund

@grace Thank you so much for your detailed reply. I checked and we are on an older version as I don't have those options. how can we upgrade it?

 

Thanks,
Jeddi

8/10/2020 06:57 AM
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gskamau

Hi A Jeddi,

Our team will help you with the update in the case you created.

Grace

8/10/2020 03:29 PM
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