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Add Email Template | Communifire Documentation

Comments (2)

   
tareq.samy

Hi,

I wonder the different usage of Text body or HTML body. Can both include email template mnemonics?

5/20/2018 02:42 PM
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gskamau

Hey Tareq,

If you select HTML body, you can format text, insert links, insert photos, and so on. If you select Text body, the email will be plaintext only. Both types can include the following mnemonics: {{FIRST_NAME}}, {{LAST_NAME}}, {{USER_NAME}}, {{EMAIL_ADDRESS}}, {{COMMUNITY_NAME}}, {{APPLICATION_URL}}.

Grace

5/21/2018 04:17 PM
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tpeluso

Hi Grace - so any email template I create can only use these?
 {{FIRST_NAME}}, {{LAST_NAME}}, {{USER_NAME}}, {{EMAIL_ADDRESS}}, {{COMMUNITY_NAME}}, {{APPLICATION_URL}}.

Why is that? are the OOB templates somehow different than one I would create myself? 

18 days ago
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gskamau

Hey Teresa,

That's correct. Emails using the default email templates are generated when certain activities occur in Communifire and have the necessary data available at the time of sending. Each default email template has a different set of available mnemonics based on the activity.

Emails using custom email templates can only be sent using Mass Email and can only include basic data like user and site information.

Grace

18 days ago
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amoharram

Hi,

I'm wondering if we can have a new list of email templates for a specific space, for example; If space X published an article the members receive a branding email from that space and space Y sends its own branding emails to its members.

Ahmad Moharram

7/28/2018 06:27 PM
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mtrujillo

Hey Ahmad,

      Email templates cannot be linked to spaces. Email templates are general to all spaces.

7/30/2018 02:13 PM
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