Loading ...

Bulk Import Users | Communifire Documentation

Comments (10)

   
agandha

How do you bulk import the images from Active Directory?

12/21/2017 01:16 AM
 · 
by
   
mtrujillo

Hey Arvin,

       In the upcoming version that will be released in a few months, we include importing images for AD. The current workaround would be used the REST API to import profile images.

12/21/2017 01:58 AM
 · 
by
   
arester

Matt Trujillo Does the bulk import *have* to include password if we're authenticating using SAML?

10/16/2018 06:32 PM
 · 
by
   
mtrujillo

Yes, it doesn't have to be their AD password. If you ever disable SAML, the user would use this password to login to the site.

10/16/2018 06:33 PM
 · 
by
   
arester

Do you know what happens if the user we include in the bulk import already has an account?  Does it skip the user, or reset the account?

10/16/2018 06:42 PM
 · 
by
   
mtrujillo

If the username and email address match, their information will be updated.

10/16/2018 06:43 PM
 · 
by
   
tpeluso

Hello  Matt Trujillo -- does this still work?  I need to update a couple of fields and don't want to blow up anything

7/30/2019 07:07 PM
 · 
by
   
mtrujillo

Yes this still works. I suggest testing with a few users first, then importing the rest. You don't need to include every field on the update.

7/30/2019 07:09 PM
 · 
by
   
hnabbasi

Is there a way in Version 6.x to bulk upload users with other required registration information like the department, title, location, etc.?

10/24/2018 04:27 PM
 · 
by
   
mtrujillo

Yes, just include the name of the field as a column name in your csv file. 

10/24/2018 04:28 PM
 · 
by
   
mdrain

I just want to confirm: Using Bulk Import to add people to new spaces does NOT remove them from any spaces they already belong to, correct?

1/3/2019 05:45 PM
 · 
by
   
gskamau

Yes, that's correct.

1/3/2019 06:05 PM
 · 
by
   
arester

Matt Trujillo question about the bulk import of data for *existing* users: if we import their data but have no role or spaces selected during the process described above, will their previous roles and spaces persist, or be overwritten? Thanks!

7/31/2019 02:53 PM
 · 
by
   
Foster

Hi Aaron,

If an existing user is bulk imported, the only information that will update will be the information included in the .CSV. All other information such as spaces and roles will remain the same if they are not specified in the uploaded document. 

7/31/2019 03:34 PM
 · 
by
   
tpeluso

Hi - I did this and it worked!  I updated only 2 fields so theimport file included userename, email and the 2 fields (Share email, Share Phone number set to FALSE)

The only thing that came up we some errors that I could not figure out the cause of.  It would be great to have a way to see why things error out in the import.  Maybe I missed it but I couldn't troubleshoot based on the error message. 

7/31/2019 04:37 PM
 · 
by
   
Foster

Hi Teresa, 

What kind of errors occurred when you ran the bulk import? 

Thanks,
Foster

7/31/2019 05:37 PM
 · 
by
   
tpeluso

We have some users who register use special characters even in a username

This special characters translate into ASCII (Ã = &amp)

The error I receive when I try to update says the same username is invalid

I can send account specific in DM

7/31/2019 06:08 PM
 · 
by
   
Foster

Hi Teresa, 

If you could open a case for this issue we can get the full team to help you resolve it. 

Thanks!
Foster

7/31/2019 06:12 PM
 · 
by
   
mdrain

If we use Bulk Import to add people to a space, can we assign multiple roles within the space by running the process for each role? Or will existing roles be overwritten each time?

5/19/2020 07:48 PM
 · 
by
   
gskamau

Hey Maxwell,

Yes, you can run the bulk process multiple times to assign a user multiple roles in a space. The user's existing space roles will not be overwritten.

Grace

5/19/2020 08:01 PM
 · 
by
   
mdrain

Thank you!

5/19/2020 08:08 PM
 · 
by

Pages

Intranet Software