In Domain Configuration, you can configure your intranet so you can access it from multiple domain names. This includes setting up your own custom domain name.
We recommend choosing a domain name that characterizes your company and its culture. A unique domain name will impart an identity to your community. Here is an example:
Your domain during the implementation process: acme.communifire.comRecommended new domain: community.acme.org or myacme.com
Step 1: Point your domain A record
Refer to your domain provider's help resources for instructions on adding or changing the A record.
Step 2: Create a private support case
Include the following information in the case:
Step 3: Complete SSL Certificate Request
After you submit the private support case, Axero will generate a Certificate Signing Request (CSR) for you within 1 business day. Once we provide you with the CSR, use the CSR to download an SSL certificate from your SSL provider. This will enable your SSL certificate to work on our servers.
In your SSL provider's website, rekey your SSL certificate using the CSR. If asked for the operating system, select IIS 8 or Windows Server.
The below screenshot is from GoDaddy. Refer to your SSL provider's help resources for instructions on completing a certificate request.
Add Domain - See Custom Domain Name above
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