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Reply to Discussion | Communifire Documentation

Comments (5)

   
ammie

Not able to reply to discussions. Do I need to activate this somewhere? 

2/22/2019 09:32 PM
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gskamau

Hey Ammie,

Check permissions in Manage Space: Forum Permissions .

Grace

2/23/2019 07:26 PM
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ammie

Thanks Grace Kamau . We want our users to be able to reply to a discussion but not actually create their own. Is that possible? 

2/25/2019 02:29 PM
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mtrujillo

Hey Ammie,

     This is not possible.

2/25/2019 03:15 PM
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cdale

Is there a way someone can reply to an individual within the discussion's replies directly? I know you can quote a response but that's a little different then what we'd like. 

Thanks, 
Chloie

7/13/2020 02:27 PM
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gskamau

Hi Chloie,

Do you mean something like nested replies? Nested replies aren't available for discussions. You can @mention a user in a discussion reply to get their attention and make it clear that you are responding to them. They'll receive a notification that they were mentioned in a post.

Grace

7/13/2020 04:02 PM
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Rashore

What's the difference between the comment and reply function in discussions? I just turned this on, but I'm not sure the usefulness of one over the other. 

1/29/2021 08:00 PM
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gskamau

Hi Rebecca,

Discussion comments are nested and you may prefer to use comments to make it clear what you're responding to.

Note that discussion comments don't go through any workflow. Only discussion replies can be moderated.

Grace

1/29/2021 08:44 PM
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westrichtfin

Hi Grace Kamau 

I was searching for this answer as well, found this thread in my documentation search.

To build on Rebecca's question - I'm still a little unclear how to explain to our members the difference (to them) between hitting reply under comment or hitting comment.  I understand from the information above that if you choose to Comment then it nests (which wasn't available before, as you had to tag someone to let them know you are replying to their comment). I also understand there are benefits as a admin to set workflows on one of those options. But what still isn't clear is how to explain the 'why' to a member:

Example: We are giving directions to a member about joining discussions and participating.  They see a lot of people submitted comments to our question. They like what John Doe said and "liked it", plus they want to add a response to John.  But there are TWO options to respond? If they hit "Reply", seems they are replying to John.  If they hit "Comment", also seems as if they are replying to John.  So:

1. How do we explain to members which to choose if they want to respond to John? (nest)

2. How do we explain to members what the other option is there for?

Tiffany

5/31/2021 11:03 PM
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gskamau

Hi Tiffany,

Another difference is that with discussion replies, you can format text (bold, italic, underline, numbered lists, etc), embed images, and add attachments. You can't do this with discussion comments. People may prefer to use discussion replies when they have a long response or want to share files.

Grace

6/1/2021 08:14 PM
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