Analytics: Recognition | Communifire Documentation

Recognition analytics provides visual representations of recognition-related information. This feature allows you to get a broad picture of recognition data, explore specific details based on demographics, and even retrieve user recognition data in the form of a downloadable CSV file. The report consists of three different subsections:

1. Community: It provides a visual chart which presents an illustrative overview of recognition activities.
2. Recognition Activity: Provides an extensive record of recognition activities, displaying details such as the recipient's name, badge type, and recognition program.
3. People Statistics: The People Statistics tab presents a well-organized collection of all users, providing essential insights into their participation in recognition programs.

Example uses

• How well is our new recognition program being adopted?
• Which badges are being awarded the most frequently?
• Which users are giving and receiving the most badges?

In order for a user to have access to this information, the site user role will need to have "View Admin Section" permissions granted in Badges - Permissions:

Community

In this subsection, you'll find a chart that offers a visual representation of recognition activities. This chart can be filtered in multiple ways to suit your analysis needs. You have the flexibility to organize the data according to Recognition programs and Spaces. Additionally, you can customize the date range to concentrate on particular timeframes. Recognition programs involve badges that are awarded or earned upon fulfilling specific objectives set for users.

On the Recognition Analytics Community page, you can find access to five different chart reports from the select in the chart or the statistics cards below the chart:

• Total Badges: Total number of badges, combining both kudos and challenge badges into a single count.
• Kudos Received: The overall number of badges received by users from their peers.
• Challenges: The total count of successfully completed challenges.
• Points: The sum of earned points through different activities on the site.
• Active People: The count of people who have participated in recognition activities.

You have the option to access additional filters by clicking on the the  gear icon where custom filters include:

• Spaces: This filter allows you to narrow down users based on specific spaces or groups they are associated with.
• Profile Field: Fine-tune your analysis using profile fields like Department, Company, Country, the Reports to, or any Picklist field.

Timeframe 

You have the ability to choose the specific timeframe you wish to analyze. By default, the system is set at Last 30 Days, but you have the flexibility to opt for a day, an entire month, the past 12 months, or even set a custom range according to your needs.

Recognition Activity

This section presents a comprehensive list of recognition activities, including the recipient's name, badge type, recognition program, and the date of occurrence.

Filtering

When utilizing the recognition activity report, you have the ability to apply filters based on the following criteria:

• Recognition Program: This filter empowers you to narrow down the report to specific recognition programs.
• Type: This filter enables you to differentiate recognition activities based on the specific type of badges, giving you a more detailed insight into badge activity.
• User's Name: This filter allows you to search for specific individuals based on their first or last name.

You can access more filters by clicking on the  gear icon. You can apply any number of profile fields as filters on the page.

• Profile Fields: Fine-tune your analysis using profile fields like Department, Company, Country,include the Reports to, or any Picklist field.

Additional columns

Besides filtering, you can also add additional columns to the table. You can add profile field data for both Granters and Receivers. And you can choose whether these new columns appear only in the CSV download or on the screen as well.

Timeframe

You have the ability to choose the specific timeframe you wish to analyze. By default, the system is set at All Time, but you have the flexibility to opt for a day, an entire month, the past 12 months, or even set a custom range according to your needs.

Download

To obtain the recognition activity report as a CSV file, simply click on Download CSV. Keep in mind that any filters you've set will apply to the report you download.

People Statistics

The People Statistics tab offers an organized compilation of all users, presenting key insights into their engagement with the recognition programs. This comprehensive overview includes data on kudos given and received, as well as challenges completed. Furthermore, it provides brief snippets highlighting the user's most recent kudos received and challenges completed. 

Filtering

When utilizing the recognition activity report, you have the ability to apply filters based on the following criteria:

• User's Name: This filter allows you to search for specific individuals based on their first or last name.
• Recognition Program: You can narrow down the list by selecting a particular recognition program.

For more refined exploration of the data, you have the option to access additional filters by clicking on the the  gear icon where custom filters include:

• Spaces: This filter allows you to narrow down users based on specific spaces or groups they are associated with.
• User Roles: You can further segment users by their assigned roles (e.g., administrator, member) within the platform.
• Profile Fields: This filter provides the ability to refine the list using profile fields such as About Me, Company, Country, or any Picklist field.

Additional columns

Besides filtering, you can also add additional columns to the table. These additional columns can contain profile field information for the individuals listed in the report. You can choose whether these new columns appear only in the CSV download or on the screen as well.

Timeframe

You have the ability to choose the specific timeframe you wish to analyze. By default, the system is set at All Time, but you have the flexibility to opt for a day, an entire month, the past 12 months, or even set a custom range according to your needs.

Download

To obtain the people statistics report as a CSV file, simply click on Download CSV. Keep in mind that any filters you've set will apply to the report you download.