Analytics: Home / Overview | Communifire Documentation

Our Overview Analytics report provides visual representations of site traffic data for your community. These detailed analytics give you valuable insights and information to improve user engagement for your intranet. The report is composed of two parts: an upper table that gives an overall view of your users, and a lower part that displays important metrics, including the most-viewed spaces, along with their view counts, popular content based on views, and a useful user engagement dashboard. This data helps you make informed decisions to create a better user experience.

The report provides a comprehensive view of essential user and content engagement data, empowering you to make informed decisions. Here's a breakdown of the insights and functionalities it offers:

1. User Metrics: This section shows the number of active users leveraging the system, newly added users, total number of users, number of admins, number of members who are pending activation, and banned members. These last four metrics show current counts and are not impacted by changing the timeframe. 
2. User Engagement Dashboard: The engagement dashboard is a useful tool for discovering engagement trends. You can filter the data by activity types (creation, sharing, commenting, liking, rating, and viewing) and content types (articles, blogs, cases, and more). 
   

   You have the option to download the report displayed on the screen as a CSV file. The downloaded file will reflect the applied filters, ensuring the information remains consistent with your analysis.

   Note: Within the analytics process for tracking content likes, each instance of liking is counted as a separate engagement. This approach ensures that every like, whether initial or subsequent after unliking, is considered individually and contributes to the engagement count.

3. Top Spaces: Get a quick view into best performing spaces with a list of the top 5 spaces with the highest views in a given timeframe.
4. Top Content: Learn which content on your site is getting the most views. This list provides insight into where people are going for information most often.

Timeframe 

You have the ability to choose the specific timeframe you wish to analyze. By default, the system is set at Last 30 days, but you have the flexibility to opt for a day, an entire month, the past 12 months, or even set a custom range according to your needs.