Communifire uses mnemonics in emails templates. These mnemonics are replaced by the actual data value. For example, the mnemonic {{USER_NAME}} is replaced by the user's username in the actual email. This wiki provides a list of available mnemonics for each email template.
When you Add Email Template , the following mnemonics are available for use.
Description
Notification of new calendar share.
Mnemonic
{{FIRST_NAME}}
Replaced by the recipient's first name
{{LAST_NAME}}
Replaced by the recipient's last name
{{USER_NAME}}
Replaced by the recipient's username
{{EMAIL_ADDRESS}}
Replaced by the recipient's email address
{{CALENDAR_OWNER_FIRST_NAME}}
Replaced by the first name of the user who shared their calendar
{{SHARED_CALENDAR_URL}}
Replaced by the shared calendar URL
{{COMMUNITY_NAME}}
Replaced by the community name (Control Panel > System > General Settings > Community name)
{{APPLICATION_URL}}
Replaced by the site URL (Control Panel > System > General Settings > Advanced Settings > Domain name)
This notification email gets sent whenever a member flags community content as abuse or spam.
{{FROM_FIRST_NAME}}
Replaced by the first name of the user who flagged the content
{{FROM_LAST_NAME}}
Replaced by the last name of the user who flagged the content
{{FROM_USER_NAME}}
Replaced by the username of the user who flagged the content
{{FLAG_COMMENT_TEXT}}
Replaced by the comment attached to the abuse report
{{MANAGE_FLAG_URL}}
Replaced by the URL to manage flagged content in the Control Panel
{{FLAG_ENTITY_URL}}
Replaced by the content URL
This template is used when a user shares an album via email.
{{FRIEND_NAME}}
Replaced by the recipient's name
{{FULL_NAME}}
Replaced by the sender's full name
{{MESSAGE}}
Replaced by the message
{{URL}}
Replaced by the album URL
Notification of a comment made to your article.
Replaced by the first name of the user who commented on the article
Replaced by the last name of the user who commented on the article
{{FROM_EMAIL_ADDRESS}}
Replaced by the email address of the user who commented on the article
Replaced by the username of the user who commented on the article
{{Article_Title}}
Replaced by the article URL
{{COMMENT_TEXT}}
Replaced by the comment text
{{COMMENT_URL}}
Replaced by the comment URL
This template is used when a user shares an article via email.
Notification of a badge earned by a user.
{{AWARD_IMAGE_URL}}
Replaced by the badge image URL
{{CONTENT_TITLE}}
Replaced by the badge title
{{CONTENT_BODY}}
Replaced by the badge description
{{CONTENT_TYPE_SINGLE}}
Replaced by the BadgeText resource
{{CONTENT_SUMMARY}}
Replaced by the badge summary
{{PARENT_CONTENT_TITLE}}
Replaced by the recognition program name
{{ACTIVITY_URL}}
Replaced by the badge wall post URL
Notification of a badge granted by another user.
Replaced by the first name of the user who granted the badge
Replaced by the last name of the user who granted the badge
Replaced by the email address of the user who granted the badge
Replaced by the username of the user who granted the badge
{{MESSAGE_BODY}}
Replaced by the message attached to the award
Sent to managers when their direct reports earns or is awarded a badge. Enabled by SendSupervisorAwardNotificationEmail in Control Panel > System > System Properties.
Replaced by the badge recipient's first name
Replaced by the badge recipient's last name
Replaced by the badge recipient's username
Replaced by the badge recipient's email address
Replaced by the first name of the user who awarded the badge; replaced by the EarnedFromChallengeText resource if the badge was earned by completing a challenge
Replaced by the last name of the user who awarded the badge; blank if the badge was earned by completing a challenge
Replaced by the username of the user who awarded the badge; replaced by the EarnedFromChallengeText resource if the badge was earned by completing a challenge
Replaced by the email address of the user who awarded the badge; blank if the badge was earned by completing a challenge
Notification of a comment made to your blog post.
Replaced by the first name of the user who commented on the blog
Replaced by the last name of the user who commented on the blog
Replaced by the email address of the user who commented on the blog
Replaced by the username of the user who commented on the blog
{{FROM_DISPLAY_NAME}}
Replaced by the display name of the user who commented on the blog
{{BlogEntry_Title}}
Replaced by the blog title
This template is used when a user shares a blog via email.
Replaced by the blog URL
Invitation to join the intranet sent via email.
Replaced by the first name of the user who sent the invitation
Replaced by the last name of the user who sent the invitation
Replaced by the email address of the user who sent the invitation
Replaced by the username of the user who sent the invitation
{{JOIN_URL}}
Replaced by the register URL with a unique invitation ID
Email sent to confirm RSVP for external event invitee.
{{CONFIRM_CODE}}
Replaced by the unique confirmation code
This notification email gets sent when a new contact request is created via the contact us form.
Replaced by the first name of the user who sent the contact request
Replaced by the last name of the user who sent the contact request
Replaced by the email address of the user who sent the contact request
{{IP_ADDRESS}}
Replaced by the IP address of the user who sent the contact request
Replaced by the message in the contact request
This template is used when a user's content has been approved and published.
{{ENTITY_TITLE}}
Replaced by the name or title of the content
{{ENTITY_TYPE}}
Replaced by the content's entity type (e.g. blog, article, event, etc.)
{{ENTITY_URL}}
Notification to event invitees that an event has been cancelled.
Replaced by the first name of the user who deleted the event
Replaced by the last name of the user who deleted the event
Replaced by the event title
{{WHEN}}
Replaced by the event time
{{LOCATION}}
Replaced by the event location
Notification to event invitees that an event's time has been changed.
Replaced by the event date and time
{{ORGANIZER}}
Replaced by the event organizer
{{UPDATED_BY}}
Replaced by the name of the user who updated the event
{{INVITEES}}
Replaced by the event invitee list
{{CONTENT_DESCRIPTION}}
Replaced by the event description
{{RSVP_YES_URL}}
Replaced by the URL to RSVP as attending the event
{{RSVP_NO_URL}}
Replaced by the URL to RSVP as not attending the event
{{RSVP_MAYBE_URL}}
Replaced by the URL to RSVP as maybe attending the event
{{FORWARDING}}
Replaced by a message saying that the event cannot be forwarded to others (ForwardingNotPermittedText resource)
{{CONTENT_URL_TEXT}}
Replaced by the event URL
{{TO_EMAIL_ADDRESS}}
This event email notification is sent to the poster with an updated ICS file.
This event email notification is sent to notify an event attendee that the time of an event with an online meeting has changed.
This event email notification is sent to notify an external user(whose only emailID is known) that he/she has been invited to attend an event with an online meeting.
{{CREATED_BY}}
{{CONTENT_URL}}
Email template for event reminders for events with an online meeting.
{{DATE}}
Replaced by the event date
{{TITLE}}
This Email Template is used to send email notification to user notifying them that they have been added as an Attendee for a particular event with an online meeting.
Replaced by the first name of the user who created the event
Replaced by the last name of the user who created the event
Replaced by the email address of the user who created the event
Replaced by the username of the user who created the event
{{EVENT_TITLE}}
{{EVENT_URL}}
{{EMAIL_SIGNATURE}}
Replaced by the email address in Control Panel > System > General Settings > Email Settings > From email address
This event email notification is sent to notify a user that he has been invited to attend an event with an online meeting.
This event email provides the organizer of an event the ICS for the event.
This email is sent to notify an external user that they have been invited to attend an event.
Notification of an event RSVP. Sent to the event organizer.
{{INVITEE}}
Replaced by the name and email address of the user who responded
{{RSVP_ACTION}}
Replaced by the RSVP action (AcceptedYourInvitationText, DeclinedYourInvitationText, or MightAttendInvitationText resource)
{{ATTENDANCE_TYPE}}
Replaced by the RSVP (EventAttendText, TentativeText, or EventNotAttendingText resource)
Replaced by the name and email address of the event organizer
Replaced by a list of the event's invited users
{{ATTENDEES}}
Replaced by a list of the event's attendees
This email is sent to notify the external inviter of an event when an internal user RSVPs.
Replaced by the name of the invited user
Replaced by the RSVP type
Notification of a comment made to your event.
Replaced by the first name of the user who commented on the event
Replaced by the last name of the user who commented on the event
Replaced by the email address of the user who commented on the event
Replaced by the username of the user who commented on the event
{{Event_Title}}
Email sent when someone who was not invited RSVPs by email to an event that has invite others disabled.
Replaced by the event name
This template is used to reminder users of an event.
Notifies a user that they have been added as an attendee for an event.
This email is sent to notify a user that they have been invited to attend an event.
Notification to event invitees that an event‘s ICS file has changed (includes change in location or description, excludes time change).
Replaced by the event invite list
This template is used when a user shares an event via email.
Notification of a comment made to your file.
Replaced by the first name of the user who commented on the file
Replaced by the last name of the user who commented on the file
Replaced by the email address of the user who commented on the file
Replaced by the username of the user who commented on the file
{{File_Title}}
Replaced by the file name
This template is used when a user shares a file via email.
Replaced by the file URL
Notification sent when content a user is following is updated.
Replaced by the first name of the user who updated the content
Replaced by the last name of the user who updated the content
Replaced by the email address of the user who updated the content
{{ENTITY_NAME}}
Replaced by the content type
Replaced by the content title
Notification when someone comments on an entity which the user is following.
Replaced by the first name of the user who commented on the content
Replaced by the last name of the user who commented on the content
Replaced by the email address of the user who commented on the content
Replaced by the username of the user who commented on the content
Notification of a comment made to your idea.
Replaced by the first name of the user who commented on the idea
Replaced by the last name of the user who commented on the idea
Replaced by the email address of the user who commented on the idea
Replaced by the username of the user who commented on the idea
{{Idea_Title}}
Replaced by the idea name
This template is used when a user shares an idea via email.
Replaced by the idea URL
Email sent to inactive users.
{{MISSED_CONTENT}}
Replaced by content the user has missed
Notification of a comment made to a case.
Replaced by the first name of the user who commented on the case
Replaced by the last name of the user who commented on the case
Replaced by the email address of the user who commented on the case
Replaced by the username of the user who commented on the case
{{TICKET_ID}}
Replaced by the case's unique ID
{{TICKET_SUBJECT}}
Replaced by the case subject
{{COMMENT_DATE}}
Replaced by the comment creation date
{{ISSUE_URL}}
Replaced by the case URL
Notification that the user's account has been approved.
Email sent to notify a user when they are @mentioned in content. Enabled by SendMentionNotificationEmails in Control Panel > System > System Properties.
Replaced by the first name of the user who made the @mention
Replaced by the last name of the user who made the @mention
Replaced by the email address of the user made the @mention
Replaced by the username of the user who made the @mention
Email sent to new users who have not yet engaged in the community.
Notification of a comment made to your photo.
Replaced by the first name of the user who commented on the photo
Replaced by the last name of the user who commented on the photo
Replaced by the email address of the user who commented on the photo
Replaced by the username of the user who commented on the photo
Notification of a comment made to your photo album.
Replaced by the first name of the user who commented on the album
Replaced by the last name of the user who commented on the album
Replaced by the email address of the user who commented on the album
Replaced by the username of the user who commented on the album
{{PhotoAlbum_Title}}
Replaced by the album title
This template is used when a user shares a photo via email.
Replaced by the photo URL
Notification of a comment made to your product.
Replaced by the first name of the user who commented on the product
Replaced by the last name of the user who commented on the product
Replaced by the email address of the user who commented on the product
Replaced by the username of the user who commented on the product
{{PRODUCT_TITLE}}
Replaced by the product title
{{PRODUCT_URL}}
Replaced by the product URL
{{PRODUCT_COMMENT}}
Replaced by the comment
This template is used when a user shares a product via email.
Notification of new required reading content.
Replaced by the first name of the user who created the content
Replaced by the last name of the user who created the content
Replaced by the email address of the user who created the content
Replaced by the content name
{{ENTITY_VERSION}}
Replaced by the content version
Notification sent to a user when they are added to a space.
Replaced by the first name of the user who added the user to the space
Replaced by the last name of the user who added the user to the space
Replaced by the email address of the user who added the user to the space
Replaced by the username of the user who added the user to the space
{{SPACE_URL}}
Replaced by the space URL
{{SPACE_NAME}}
Replaced by the space name
Template for the content wrapping the daily digest email.
{{RECIPIENT_EMAIL_ADDRESS}}
{{ACTIVITY_DIGEST_DATE}}
Replaced by the date and time the digest sent
{{SPACES_ACTIVITY_DIGEST}}
Replaced by the digest content (System Properties > DailyDigestSpaceListTemplate and DailyDigestItemListTemplate)
This template is used when a user invites someone to join the space.
Notification that a user's request to join a space has been approved.
Notification that a user's request to join a space has been declined.
Notification of a comment made to a wall post within a space.
Replaced by the first name of the user who commented on the wall post
Replaced by the last name of the user who commented on the wall post
Replaced by the email address of the user who commented on the wall post
Replaced by the username of the user who commented on the wall post
{{WALL_COMMENT}}
{{WALL_COMMENT_URL}}
Replaced by wall comment URL
Notification of a wall post made to a space.
Replaced by the first name of the user who posted on space wall
Replaced by the last name of the user who posted on space wall
Replaced by the email address of the user who posted on space wall
Replaced by the username of the user who posted on space wall
{{WALL_POST_BODY}}
Replaced by the wall post body
{{WALL_POST_SHAREDLINK_URL}}
Replaced by the link included in the wall post, if any
{{WALL_POST_SHAREDLINK_DESC}}
Replaced by the meta description of the link included in the wall post, if any
{{WALL_POST_URL}}
Replaced by the wall post URL
Notification when a user requests to join the space, sent to space admins.
Replaced by the first name of the user who requested to join the space
Replaced by the last name of the user who requested to join the space
Replaced by the email address of the user who requested to join the space
Replaced by the username of the user who requested to join the space
{{SPACE_USER_APPROVE_URL}}
Replaced by the Manage Space > People > Join Requests URL
Email sent out when a new order is placed and confirmed.
{{ORDER_NUMBER}}
Replaced by the order number
{{ORDER_DETAIL}}
Replaced by the order detail
{{TOTAL_AMOUNT}}
Replaced by the total amount
{{BILLING_ADDRESS}}
Replaced by the billing address
{{SHIPPING_ADDRESS}}
Replaced by the shipping address
{{MY_ACCOUNTURL}}
Replaced by the URL
Notification that a new forum topic has been added. Sent to a user that has subscribed to a forum.
Replaced by the first name of the user who posted the discussion
Replaced by the last name of the user who posted the discussion
Replaced by the email address of the user who posted the discussion
Replaced by the username of the user who posted the discussion
{{FORUM_NAME}}
Replaced by the name of the forum the discussion is in
{{THREAD_SUBJECT}}
Replaced by the subject of the discussion
{{THREAD_POST_BODY}}
Replaced by the discussion or post body
{{POST_URL}}
Replaced by the discussion or post URL
Notification that a reply has been added to a forum topic.
Replaced by the first name of the user who posted the reply
Replaced by the last name of the user who posted the reply
Replaced by the email address of the user who posted the reply
Replaced by the username of the user who posted the reply
Replaced by reply subject
Replaced by the reply body
Replaced by the discussion URL
Notification of a comment made to a task.
Replaced by the first name of the user who commented on the task
Replaced by the last name of the user who commented on the task
Replaced by the email address of the user who commented on the task
Replaced by the username of the user who commented on the task
{{TASKNAME}}
Replaced by the task name
Replaced by the comment date
{{TASK_URL}}
Replaced by the task URL
Email notification of pending tasks of a user. Sent to all users who have pending upcoming tasks.
{{COUNT_UPCOMING}}
Replaced by the number of upcoming due tasks
{{TASKS_UPCOMING_URL}}
Replaced by the URL for My Apps and Tools > Tasks, filtered by upcoming
Notification that you have received a connection request.
Replaced by the first name of the user who sent the connection request
Replaced by the last name of the user who sent the connection request
Replaced by the email address of the user who sent the connection request
Replaced by the username of the user who sent the connection request
{{MESSAGE_TEXT}}
Replaced by message attached to the connection request
{{MYFRIENDS_URL}}
Replaced by the URL where the connection request can be accepted or ignored
Notification that your connection request has been accepted.
Replaced by the first name of the user who accepted the connection request
Replaced by the last name of the user who accepted the connection request
Replaced by the email address of the user who accepted the connection request
Replaced by the username of the user who accepted the connection request
Replaced by the URL where you can view your connections
This template is used when user successfully post the job.
{{POSITION_TITLE}}
Replaced by the Job Position Title
{{JOBID}}
Replaced by the Job ID
{{DATE_SUBMITTED}}
Replaced by Job Date Submission
Replaced by the Job URL
Replaced by the email signature field value in Control Panel > System > General Settings > Email Signature
Notification for new pending user.
Replaced by the manage pending users URL
Notification of a private message.
Replaced by the first name of the user who sent the private message
Replaced by the last name of the user who sent the private message
Replaced by the email address of the user who sent the private message
Replaced by the username of the user who sent the private message
Replaced by message body
{{INBOX_URL}}
Replaced by the chat thread URL
Email to reset the password of a user. This will contain the link via which user can reset their password.
{{RESETPASSWORD_URL}}
Replaced by the URL where you can reset your password
This is the email that a user is sent after they sign up. This email contains a hyperlink that the user must click on that will verify that their email address is legitimate.
{{VERIFY_USER_URL}}
Replaced by the account activation URL which contains the encrypted username in query string
Email sent to admin when reaching the user limit for the license.
{{USERS_REMAINING_COUNT}}
Replaced by the number of users left
Notification of a comment made on your video.
Replaced by the first name of the user who commented on the video
Replaced by the last name of the user who commented on the video
Replaced by the email address of the user who commented on the video
Replaced by the username of the user who commented on the video
{{Video_Title}}
Replaced by the video title
Notification that your video has been processed.
Replaced by the video URL
Notification that an error occurred for a video under process.
Notification that your video is under process.
This template is used when a user shares a video via email.
Notification of a comment made to a personal wall post.
Notification when someone replies to a wall post on which you have added a comment.
{{CREATOR_FIRST_NAME}}
Replaced by the first name of the user who created the wall post
{{CREATOR_LAST_NAME}}
Replaced by the last name of the user who created the wall post
Replaced by the wall comment text
Replaced by the wall comment URL
Notification of a wall post made to a user's wall.
Replaced by the first name of the user who posted on the user's wall
Replaced by the last name of the user who posted on the user's wall
Replaced by the email address of the user who posted on the user's wall
Replaced by the username of the user who posted on the user's wall
Replaced by wall post URL
Template for content wrapping the weekly digest email content.
Replaced by the date and time the email was sent
Replaced by the digest content (System Properties > WeeklyDigestSpaceListTemplate, WeeklyDigestTypeListTemplate, and WeeklyDigestContentListTemplate)
{{WEEKLY_DIGEST}}
Replaced by a plain text version of the digest content
Notification of a comment made to your wiki page.
Replaced by the first name of the user who commented on the wiki
Replaced by the last name of the user who commented on the wiki
Replaced by the email address of the user who commented on the wiki
Replaced by the username of the user who commented on the wiki
{{Wiki_Title}}
Replaced by the wiki title
This template is used when a user shares a wiki via email.
Replaced by the wiki URL
Notification of pending workflow content.
Replaced by the Manage Space > Workflow Content URL
Notification of declined workflow content.
Replaced by the content entity type (e.g. blog, article, event, etc.)
Notification of a new case. Sent to the case creator, case recipients, and the assigned user or moderators. Sent when Control Panel > System > General Settings > Advanced Settings > Include full case text in the case tracker emails is unchecked.
Replaced by the first name of the user who created the case
Replaced by the last name of the user who created the case
Replaced by the email address of the user who created the case
Replaced by the username of the user who created the case
{{TICKET_STATUS}}
Replaced by the case status
{{TICKET_DATE}}
Replaced by the case creation date
{{TICKET_URL}}
Notification of a new case. Sent to the case creator, case recipients, and the assigned user or moderators. Includes the case body. Sent when Control Panel > System > General Settings > Advanced Settings > Include full case text in the case tracker emails is checked.
{{TICKET_BODY}}
Replaced by the case body
Notification of case update. Sent to all members that belong to an issue.
Replaced by the first name of the user who updated the case
Replaced by the last name of the user who updated the case
Replaced by the email address of the user who updated the case
Replaced by the username of the user who updated the case
This template can be used to encourage people to use Communifire.
Notification that a task has been assigned to a user.
Replaced by the first name of the user who created the task
Replaced by the last name of the user who created the task
Replaced by the email address of the user who created the task
Replaced by the username of the user who created the task
Replaced by the task status
Replaced by the task creation date
Replaced by the task description
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