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Ban User | Communifire Documentation

Comments (5)

   
hdenton

I'm still seeing banned users on the 'Browse People' page. Is there another step besides selecting 'Ban User' from the Manage People page?

12/27/2017 10:08 PM
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gskamau

Hey Holly,

Try editing the user in Manage People > Banned User and setting Preferences > Profile visibility to private.

Grace

12/28/2017 01:25 AM
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mtrujillo

The person is still viewable in the community, they just can't login to the community. You would need to delete the person or change their profile preferences to remove them from being displayed in the community.

12/28/2017 01:54 AM
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hdenton

Hey Grace and Matt!

Marking the profile as private worked perfectly. I knew there was something else I needed to do but couldn't remember what, thanks!

Holly

12/28/2017 01:58 PM
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MOPintranet

how can i ban users from database ?

 

7/12/2018 07:21 PM
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mtrujillo

You can use the REST API: Ban User for mass bans. Logic for banning users must be ran through Communifire, not through the database.

7/12/2018 07:53 PM
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mdrain

If I ban a user and then delete their account, can they log back in via SSO?

9/30/2019 10:04 PM
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gskamau

Hey Maxwell,

Yes, that is possible. If the user successfully logs in via SSO, Communifire will create a new account. You can change the user's Azure/AD password to prevent this from happening.

Grace

9/30/2019 11:13 PM
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mdrain

Thanks, Grace. Is there any way for Communifire to ban users (or email addresses) without paying for the user?

10/3/2019 03:25 PM
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gskamau

Hey Maxwell,

Banned users don't count toward the license count. You should be able to keep the accounts as banned without reaching your user limit. Let us know if you run into any issues.

Grace

10/3/2019 05:42 PM
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mdrain

How does one access or view the descriptions that are added when banning users?

5 days ago
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gskamau

Hey Maxwell,

You can use the REST API to view the ban message. Visit /api/users?isbanned=true&pageLength=100 . The ban message is in the "Description" property.

Grace

5 days ago
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mdrain

Thanks!

5 days ago
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