A SAML trace is a record of the Security Assertion Markup Language (SAML) transactions that occur during the authentication process between an Identity Provider (IdP) and a Service Provider (SP).
Performing a SAML trace is useful for troubleshooting SAML issues, as it allows you to view the complete exchange of SAML transactions and identify any errors or missing information in the SAML assertions. It is essential for diagnosing and resolving problems related to single sign-on (SSO) and identity federation
Due to the sensitive nature of the data that could be contained in a SAML Trace; we follow strict guidelines in handling files provided. Please:
To perform a SAML trace, you can use browser extensions. Below are two potential options for you to consider, however these are 3rd Party Extensions so please follow your company guidelines prior to downloading or installing either. Here are the steps to perform a SAML trace:
Install the SAML Tracer extension for your browser:
Open the SAML Tracer window by clicking the newly added SAML Tracer icon in the extensions area, usually located in the top right corner of the browser.
Perform the login or logout operation that you want to trace.
The SAML Tracer window will record the details of the transaction, including the SAML transactions (shown with occasional orange SAML tags) that indicate an authentication process is occurring.
Export the SAML trace by clicking on the "Export" button on the top menu bar of the SAML Tracer window.
When prompted for a cookie-filter profile, select “Mask values” and click Export.
Share the downloaded JSON file with Axero Support for further analysis or troubleshooting.
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