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Recognition badges are a HUGE issue for us, but in our current process we award badges manually (by admin) and points are given when a badge is awarded. Communifire currently does not allow points to be tied to a badge that is awarded manually (points can only be awarded by action). This does not work for us, and we are eager to utilize Communifire's badge and points system if this change could be made. Without it, we will undoubtedly need to delay the launch of our new intranet until we can come up with an alternative solution to deploying a recognition program in our Communifire account.
We are aware of this limitation at the moment and have started the conversation with our dev team about whether or not this can be added.
I will update you soon on how we can best move forward to address your companies needs.
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