Calendar feature not working in a space | Communifire Support

Hi,

I am not sure if this is an issue in more than one space, but one of our users is having issues adding an event to a calendar. I have attached a snip of the error, in case that is helpful.

Thanks!

Hi Liz,

Which space is this in? Our team can go and have a look to see what the issue is.

Thanks,
Foster

It's in the WSS - Georgia space.

Hi Liz,

Typically a Event Type is shown when adding an event, and this seems to be missing in the screenshot. Can you have the user who is having trouble clear his/her browser cookies then try loading the page again?

Thanks,
Foster

Hi Foster, 

Sorry I am just replying, the user with the issue was out last week! He has cleared his cookies, and is still getting the error message.

Thanks!

Is there anything else that can be attempted to fix this issue?

Thanks!

Hi Liz,

Is Sharon the user in question who is having this issue? If not, can you please let me know who is? 

Thanks,
Foster

Foster,

The user is Jesse Russell.

Thanks!

Hi Liz,

Thanks for this info. Do you know what browser Jesse is using? 

Thanks,
Foster

He is using Google Chrome.