One of our members have decided to leave the community, however they are still receiving daily email notifications... I am unable to do anything as when I search their name/email address, they do not show up on the system...
Can you share the user details for that user?
Her name is Mary Margaret Burke. firstname.lastname@example.org
Are you able to find that user here "/admin/users/deactivated-users"?
Thanks - I've just found her on deactivated users and have deleted her. Will this ensure that she does not receive anymore emails?
The user will not receive the emails after the user is deleted.
Raghav Khunger are you saying that Communifire still emails users on the Deactivated People and Banned People lists?
Hi Maxwell and Laura,
We are looking into this issue.
We've confirmed that banned and deactivated users are still sent the daily digest email. Our development team will work on a fix for this. We'll let you know when the fix is available.
Your sites have been updated with the fix for banned and deactivated users receiving the daily digest email.
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