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Error on Analytics | Communifire Support

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Posted in: Report Bugs and Issues

Error on Analytics

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  • When I run the analytics aspect I only see the graph update but no other metrics are shown and orange wheel just spins.

    graphic looks right but unique people and active user data is never populated.  I ran into this last Monday also but ignored assuming one time issue.  Now running into this again this week so perhaps bigger issue.

  • gskamau
    Answered

    Hi Gabriel,

    There appears to be a bug with the Audience Overview page that prevents the unique people and active users counts from populating. I've made our developers aware of the issue. We'll let you know once it's fixed.

    Grace

  • gskamau

    Hi Gabriel,

    This issue has been fixed and your site has been updated.

    Grace

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