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Multiple Daily Digests | Communifire Support

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Posted in: Report Bugs and Issues

Multiple Daily Digests

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  • gdaughaday

    For the past few days all of our users have been receiving two copies of the Daily Digest email. The second one comes about 20 minutes after the first. I asked our networking team to look at the emails and see if there was anything on our end that was replicating them, but they confirmed that two emails were sent to our exchange server for each individual.

    Is there a setting in Communifire to fix this or is this something you can take a look at?

    Thanks.

    Glenn

  • Foster

    Hi Glenn,

    I'll begin looking into this for you.

    Thanks,
    Foster

  • Foster

    Hi Glenn,

    Are there any other emails that are being duplicated, or is only the daily digest?

    Thanks,
    Foster

  • gdaughaday

    From what I have seen it is only the Daily Digest.

  • Foster
    Answered

    Hi Glenn,

    I made a few changes, are you still receiving duplicate emails? 

    Thanks,
    Foster

  • gdaughaday

    It does appear to be fixed. Thank you very much for your help.

    Glenn

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