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Posted in: Report Bugs and Issues

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  • lmcdonald



    I think this might be a minor bug (hopefully an easy fix)

    I went into the system to change an extension, and its already in the profile page correct:


    But on the actual profile page it has the old one:

    Thanks for any help you can give!

  • lmcdonald

    sorry for got to mention I have attempted to change it multiple times with no success!

  • Foster

    Hi Liz,

    What user are you trying to make this change for? I can begin looking into the issue for you.


  • lmcdonald

    Thanks Foster,

    Her name is Lauren Williamson, username: lwilliamson

  • Foster

    Hi Liz,

    The issue should now be fixed. You had two widgets, one called phone extension, the other simply called extension. I have made it so that the field you were editing is the one that is displayed.

    I hope that helps,

  • lmcdonald

    Oh, perfect! Thanks I will check, and let you know if I have further issues with this!

  • lmcdonald

    This is working great now. Thank you for the quick response and action time!

  • raghav_khunger

    Hi Liz,

    This was the field  Foster Clark used to fix that.


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