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User receiving wrong link in digest emails | Communifire Support

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Posted in: Report Bugs and Issues

User receiving wrong link in digest emails

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  • TobiGeekie

    Good Morning,

    We have a user that is receiving the daily and weekly digest emails as expected. However, when he clicks the link it produces an error message.  Closer look at the link shows it's not the same as other users receive.  He is the only one reporting this and all other users it is working as expected.

    Details and screenshots in the attached.  Not sure why or how to correct.

    Tobi

  • Foster
    Answered

    Hey Tobi,

    I have made some changes on your site to help address the issue. Can you please let me know if it happens again? 

    Thanks,
    Foster

  • TobiGeekie

    Hi Foster,

    The user confirmed that the links work as expected from the Daily Digest email now, however, the weekly digest still inputs the incorrect website address as shown in the screen shots provided. So doesn't work.

    Tobi

  • Foster

    Hi Tobi,

    Is this for the same space or is it a different one?

    Thanks,
    Foster

  • TobiGeekie

    This is the example the user gave me.  I'm thinking it's for any of the spaces.  It's adding that extra info.

    https://hub.fusioncu.comhttps/hub.fusioncu.com/spaces/1/marketing/marketing-homepage

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