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Not seeing the Org Chart on mobile website | Communifire Support

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Posted in: Report Bugs and Issues

Not seeing the Org Chart on mobile website

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  • jswaddell

    The Org Chart pages are blank on the mobile website (not the app).

  • Foster

    Hey Jay,

    I will take a look into this for you. 

    Thanks,
    Foster

  • Foster

    Hi Jay,

    I have spoken to our developers, and the Org chart is not available to view on the mobile website. 

    Thanks,
    Foster

  • jswaddell

    Uh, okay. Is there a plan to make it viewable on the mobile website? If not, can you show a message to users saying the org chart is not viewable on mobile, or something to that effect? Seems odd that this would not be accessible to mobile users.

  • Foster

    Hey Jay,

    I'm asking about what can be done to fix it. It looks like the functionality is there, but the view is pretty far off, making it look like nothing is loading. I'll get you a better answer on this soon. 

    Thanks for your patience,
    Foster

  • Foster

    Hi Jay,

    This is something that should be able to be fixed. I will contact you when your site has the fix that allows the org chart to be seen on mobile.

    Thanks,
    Foster

  • sunny
    Answered

    Hi Jay,

    I added following CSS to CSS Overrides 

    @media (max-width: 480px) {
    .org-chart #svgholder.org-chart-container {
    position:relative;
    }
    }

    It seem to have fixed the issue for Mobile browsers.

  • jswaddell

    Thank you. I do see the org chart now, although the user experience still leaves something to be desired.

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