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Required Read Confirmed but still appears in activity stream list | Communifire Support

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Posted in: Report Bugs and Issues

Required Read Confirmed but still appears in activity stream list

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  • TobiGeekie

    We had a required read article assigned from a space. I confirmed that I read it however it still appears in my activity stream.  What could be the issue?

    We have used the feature before without issue; so not sure what makes this one different.

  • gskamau

    Hey Tobi,

    We can apply a fix to address this issue. Can we apply the fix tonight at 9 PM PST? We may need to rebuild caches after, which will cause the site to stall for up to a few minutes.

    Grace

  • TobiGeekie

    Morning Grace,

    Could you apply the fix anytime after 3:00 CST today? 

  • Answered

    Hi Tobi,

    Your site has been updated with the fix.

    Can you confirm the same if the fix is working for you?

    Thanks,
    Raghav

  • TobiGeekie

    The fix worked.  All good. Thanks.

  • mharding

    We are having this same issue with all of the users including myself on our account. 

  • gskamau

    Hey Meghan,

    We applied a fix. Are you still experiencing this issue?

    Grace

  • mharding

    Thanks, the fix worked. However I had to go reconfirm every article that has ever been a required reading.

  • gskamau

    Hey Meghan,

    We apologize for the inconvenience. Please let us know if you experience this issue again, and include any steps or actions that may have caused the issue.

    Grace

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