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File upload fails | Communifire Support

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Posted in: Report Bugs and Issues

File upload fails

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  • mdrain

    When Office file extensions are capitalized, file uploads fail and result in the following error:

    I have tested identical files with the following file exensions so far:

    FAIL
    .XLSX
    .PPTX
    .DOCX

    PASS
    .xlsx
    .pptx
    .docx
    .pdf
    .PDF

  • Foster

    Hi Maxwell,

    We are looking into this.

    Thanks,
    Foster

  • mdrain

    Is the problem with the inconsistent use of case or periods in our system properties below? I used the default style when adding file types and extensions.

  • Foster

    Hi Maxwell,

    The use of case should not determine the type of file allowed to upload. We are actively investigating this issue on your site still.

    Thanks,
    Foster

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