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Space left-hand navigation "Open in New Window" option is unchecked on refresh | Communifire Support

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Posted in: Report Bugs and Issues

Space left-hand navigation "Open in New Window" option is unchecked on refresh

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  • gregtroester

    We configured several links in our spaces' left-hand navigation (below space photo/logo) to open in new windows/tabs, but this option only works until you navigate away from or refresh the page. Then the link will open in the current window/tab. When checking the configuration of the link, the checkbox for "Open in New Window" has been cleared.

    To reproduce:

    1. Create a link to an external site in a space's left-hand navigation
    2. Select the option to "open in new window"
    3. Save
    4. Immediately try clicking on the link - you will find that the link is opened in a new tab or window, based on your browser's settings
    5. Refresh the page
    6. Click on that same link again. You will find that the link opens in your current tab/window

    There appears to be some bug in our instance where the "open in new window" option is being deselected or not properly saved, somehow. It appears that this option works as expected in rich text widgets, cms pages, etc.

  • gskamau

    Hey Greg,

    This seems to be working in a test space I created on your site. Could you provide the URL for an example space where the custom tabs aren't opening in a new window? Feel free to open a private case here to share the information.

    Grace

  • gregtroester

    Hi Grace,

    Thanks for your help. I followed your link and submitted the case, including a particular space in the recreation steps. 

    I just tried it again, in the hope that maybe it was a temporary bug, but am still seeing the issue.

     

    Thanks!
    Greg

  • gregtroester
    Answered

    The ultimate resolution was to recreate the affected tabs. Changing this to be the official answer, just in case others run into this issue and find this thread.

    Thank you for the support!

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