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Cannot Approve Join Requests for Space | Communifire Support

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Posted in: Report Bugs and Issues

Cannot Approve Join Requests for Space

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  • gmanci

    I'm not able to approve a join request for one of our spaces. When I go to Manage Space > People I see the Join Request Notification. I have tried clicking Approve by the name and tried checking the check box by the name and clicking Approve above the table but nothing happens and the user is not added to the space. Any idea what is causing this to happen?

  • aparna

    Hi Grace,

    This is a known bug and our development team is looking into it, we will let you know once we have a fix for the same.

    Thanks,
    Aparna

  • mtrujillo
    Answered

    Hi Grace,

    Until we fix this, you can decline the request, then add the person manually by going to People > Add People.

  • mdrain

    We will also need this fix.

  • aparna

    Hi Grace,

    This issue has been fixed, please submit a private case here to update your site.

    Thanks,
    Aparna

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