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Control Panel - Edit User profile | Communifire Support

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Posted in: Report Bugs and Issues

Control Panel - Edit User profile

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  • sk8er23

    Hello,

    I am tryinmg to edit the user profile page to add more fields I did start this and reached a point where the edited page did not load correctly in the control panel editor. I have reset to default but the page still does not load - presented with the spinning icon.

    Do you have any suggestions? I have tried different browsers and deleting browser cache etc with no improvement.

    Thanks

  • gskamau

    Hey Anthony,

    Right-click the page, click Inspect, and click the Console tab. Are any errors printed there?

    Grace

  • sk8er23
    Uncaught TypeError: Cannot read property 'toLowerCase' of undefined at builder.js?v=6.0.7021.18481:3843 at Array.sort (<anonymous>) at buildReferencesString (builder.js?v=6.0.7021.18481:3842) at loadFields (builder.js?v=6.0.7021.18481:3894) at Object.success (builder.js?v=6.0.7021.18481:4286) at l (jquery.min.js?v=6.0.7021.18481:2) at Object.fireWith [as resolveWith] (jquery.min.js?v=6.0.7021.18481:2) at T (jquery.min.js?v=6.0.7021.18481:2) at XMLHttpRequest.r (jquery.min.js?v=6.0.7021.18481:2) 2page-builder-controller.js?v=6.0.7021.18481:2385 Uncaught TypeError: Cannot read property 'NoItemsFoundText' of undefined at page-builder-controller.js?v=6.0.7021.18481:2385
  • gskamau

    Hey Anthony,

    Go to Control Panel > System > Advanced System Utilities and click Restart Site . Does the editor load now?

    Grace

  • sk8er23
    Hi Grace,
  • sk8er23
    Just restarted site, still same error
  • gskamau

    Hey Anthony,

    Try to Rebuild Search Index in Control Panel > System > Advanced System Utilities.

    Grace

  • sk8er23
    Hi Grace,
  • sk8er23
    Just done the rebuild no improvement..
  • gskamau
    Answered

    Hey Anthony,

    We made some backend changes and the page should load now.

    Grace

  • sk8er23
    perfect thankyou, all working now
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