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All Users E-mails Showing Wrong Name | Communifire Support

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Posted in: Report Bugs and Issues

All Users E-mails Showing Wrong Name

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  • lbabuder

    So in every e-mail that is being sent out, we have ONE user's name being populated for {{FIRST_NAME}},

    In our case it's someone named William.

    I've rebuilt caches and indexes in case there's something involved in that (it's not). It's just "William" is the only name populating for first name no matter who the e-mail is being sent to.

    I really don't even know how to reproduce it or what started it at all.

    This is applying to all notification e-mails, new wall posts, required reading, etc.

    So if I get a notice, it says "William," for my first line (We have not modified default templates for e-mail.)

    I'm obviously not William, nor are the other people reporting this happening.

    Any insight would be helpful, thanks guys.

  • gskamau

    Hey Lane,

    This issue has been fixed. Please submit a private case here to schedule an update.


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