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Daily Digest Emails - Incorrect Salutation | Communifire Support

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Posted in: Report Bugs and Issues

Daily Digest Emails - Incorrect Salutation

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  • gdaughaday

    Starting on 3/2 all of the Daily Digest emails that went out started with "Hi Amir" regardless of the name of the actual recipient. Amir is the first name of user that comes first alphabetically by user id. So I think it is just not indexing the first names properly.

  • nvstiers

    We are aware of this issue and are investigating

  • gdaughaday

    Do you have any update on this issue? I don't know if it is related but I received the same "New Wall Post" email 9 times this morning (between 9:55am and 12:25pm) and then I received the same "User Awaiting Activation" email from the same space 14 times today (between 12:27pm and 4:19pm).

  • gskamau
    Answered

    Hey Glenn,

    Your site was recently updated and you should now have the fix for the daily digest name issue. Let us know if you continue to experience it.

    Are you still receiving duplicate emails?

    Grace

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