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Problems with the Communifire App | Communifire Support

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Posted in: Features and Functionality

Problems with the Communifire App

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  • bjones19
    Becky Jones New Member
    21 days ago

    Some of our communifire members are having trouble with the App. The Spaces are not on the App and some of the discussions are missing aswell. Is there anything you can do to help?

  • Foster
    Foster Clark Axero Solutions
    21 days ago

    Hi Becky,

    Are any spaces on the app at all? Also, are these users able to access the missing spaces and discussions while on the desktop?

    Are there any specific spaces or discussions that are missing?

    Thanks,
    Foster

  • bjones19
    Becky Jones New Member
    20 days ago

    One member can see Top Level community only but no other spaces. The Top Level also just shows up as a blank page. The users can see everything fine when on the desktop. I don't know any specific discussions that are missing.

  • gskamau
    Grace Kamau Axero Solutions
    11 days ago

    Hi Becky,

    Could you share the name of the person who sees only the top level community in the mobile app?

    Grace

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