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Deleting User | Communifire Support

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Posted in: Features and Functionality

Deleting User

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  • Sandersgh

    As our SSO doesn't automatically add or remove user is there a way to perform a bulk update to remove / delete users?   I would prefer not to go in and remove over 300+ manually if possible.

    The bulk upload to add users is nice and hopeful I'm just missing the steps to do the same for removal.


  • gskamau

    Hi Gabriel,

    You can bulk assign a new role to the users, then filter Manage People by that role and mass delete the users. You'll need a CSV file of the users' usernames and emails, which you can get from Manage People. Follow the steps below.

    1. Go to Control Panel > People > Roles and create a new role, like "Users To Delete"
    2. Go to Control Panel > People > Manage People, click Options, and click Download CSV
    3. In the CSV file, delete all the columns except Username and Email and delete all the rows containing users you don't want to delete (This is a critical step)
    4. Go to Control Panel > People > Manage People, click Options, and click Bulk Import People
    5. Upload the CSV file and follow the process
    6. In the "Step 3" section, select the role you created
    7. Click Bulk Import People
    8. Go to Control Panel > People > Manage People
    9. Filter users by the role you created
    10. Check the users and click Delete


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