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Linking a Case to another case | Communifire Support

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Posted in: Features and Functionality

Linking a Case to another case

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  • cbunts

    Hi, is there a way to link a case to another case.  For example, I am thinking of using cases to track questions and functionality for the site (Similar to this site) and I want to place to link all like-kind cases to together under one larger case.  Is this possible?

  • cbunts

    I found the Milestone capability but in my space, I dont see the milestone button in the space I am using.  Other spaces have it.  Any ideas on why it would not show?

  • Foster

    Hey Chris, 

    Which space is currently not showing the milestone button?

    Thanks,
    Foster

  • cbunts

    AOR Used Car Portal

     

  • Foster
    Answered

    Hi Chris,

    I am able to see the milestones button when you click cases on the lefthand side of the space. 

    Is this button the one that is not there for you?

    Thanks,
    Foster

  • cbunts

    Hi, the button has shown up.  I am able to assign cases to it. 

    Thanks for looking into it.  I may have not been in the right place to see it

    Regards

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