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Hi, it seems our users are not getting their password reset emails, how would I be able to check this is working? I tried sending an email from the send email link on a profile, it says message sent successfully but was not received. Have a couple of other users who haven't received password reset emails, nor did i get the test ones i sent to myself, can someone please advise?
I made a small change to your email settings, can you try sending an email again?
Looks like that got it :) Was it a setting that could have been changed this side or was it your side only?
It was a change on our side. You shouldn't experience this issue again.
Thanks for the quick confirmation that it's working!
Awesome, thanks for the quick assistance, much appreciated!
We are having the same issue. Please advise.
One of your co-workers brought this issue up earlier today and the issue should already be fixed on your site.
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