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Embedded video has large gap beneath it in an article | Communifire Support

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Posted in: Features and Functionality

Embedded video has large gap beneath it in an article

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  • Xenon

    I am embedding a video into an article, but I am not able to figure out why it is also inserting a large gap after it. I looked at the margins and padding, as well as the dimensions of the video itself. Still, nothing seems to remove that gap that's there. What's causing this?

     

    Additionally, when I embed a video in a 3:6:3 layout, the video's width is always wider than what I had specified. In the screenshot below, I wanted to see if changing the dimensions of the video would adjust the width of the video section, but it's still the same. 

  • Foster

    Hi Xeng,

    When you embed a video, are you using Insert > Media then providing a URL under the General tab or using an Embed code under the Embed tab? 

    Thanks,
    Foster 

  • Xenon

    I am using the embed code that appears under the video on the page it lives on.

  • Foster

    Hi Xeng,

    If you copy the URL, please try using the insert > media, then paste the URL into the source. This allows you to edit the dimensions the way you would like them and will not produce a space underneath the media you insert. 

    Let me know if this method has better results for you.

    Thanks,
    Foster

  • Xenon

    That method is not ideal because it forces the user to scroll down in that area to view the video. It's an odd experience, and it looks silly.

  • Foster

    Hi Xeng,

    Can you give an example of how you are embedding videos? Are you using insert media and pasting in an embed code with an iFrame? 

    Thanks,
    Foster

  • Xenon

    Foster,

    I've tried this two ways.

    1. I have copied the embed code from the video page and placed the <iframe> code within the article. This resulted in the gap after the video that I already mentioned.
    2. Using the Insert/edit media button in the WYSIWYG, I insert the URL of the video from the page the video lives on. This resulted in a very odd section where the user scrolls down to see the video. I did not insert the <iframe> embed code in the Source line here. 

    Clicking on the Embed tab is where I can insert the iframe code, but that's no different than pasting the iframe code myself.

  • Foster
    Answered

    Hi Xeng,

    When I create a embed using the embed tab, I do not get the gap that you described. However, I would like you to open up a Private Case so that we can talk about the specifics of your site and how the layout is being effected. 

    Thanks,
    Foster

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