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Email notifications upon updating a file in a space | Communifire Support

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Posted in: Features and Functionality

Email notifications upon updating a file in a space

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  • Xenon

    I recently updated a file that lived in a specific space. As soon as I did that, one of the other admins received an email notification informing him of that update. 

    He and I weren't sure why this email was sent, since we have email notifications turned off in the space permissions. Does anyone know why this occurred or how we can disable this if it isn't related to space permissions?

  • gskamau

    Hey Xeng,

    Is the user following the file? If so, he will receive an email when the content is updated. It isn't possible to disable this, but he can unfollow the content by opening the file and clicking Unfollow.

    Grace

  • Xenon

    I don't see a follow option anywhere on the file page. I only see that option when I'm viewing an article.

  • gskamau
    Answered

    Hey Xeng,

    If you originally uploaded the file, you will not see the Follow button.

    Grace

  • Xenon

    Understood. Thanks, Grace!

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