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All user profiles have who they report to entered. I went through and entered every single one myself to confirm it. I am still getting an error message:
What's the issue?
This is a known bug. We'll let you know when it's fixed and your site will be updated.
Estimate of time line. We are targeting end of next week to go live to all employees.
There is another issue when the org chart includes users pending activation or banned users. Does your org chart include pending or banned users?
Yes, we have both banned users who were banned when we first set up SSO and everyone received an activation email. Everyone except management is pending.
Can the code be changed to include pending users? This would make sense for new employees.
I understand not including banned users.
We have an open case to address this issue. We don't have an ETA.
Once all users are activated, go to Control Panel > System > Advanced System Utilities and Rebuild Caches . This should fix the org chart.
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