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Prevent repeat events from appearing in the digest as duplicates | Communifire Support

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Posted in: Features and Functionality

Prevent repeat events from appearing in the digest as duplicates

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  • hnabbasi

    Hi, 

    Our users add multiple occurrences of an event at once, for example, "HR Training" that is to take place on for the next four weeks is all added at once, now when the digest gets created, it shows all four occurrences in the email which is not useful. 

    Is there a way to prevent this from happening and only displaying the events that relate to current week show up?

    Thanks.

    System Admin II, Prairie View A&M University
  • gskamau
    Answered

    Hey Hassan,

    The daily digest includes all content created in the last 24 hours. You can try using the repeat feature of events to avoid having future instances of an event appear in the digest. Note that events will only appear in the digest when they are created, not as the date approaches.

    Grace

  • hnabbasi

    Thanks. There is another issue I am facing. 

    The articles appear twice in my weekly digest, once at the top of the email listed under our community name, and again when they are listed by each space. How can we prevent that?

    Thanks.

    System Admin II, Prairie View A&M University
  • gskamau

    Hey Hassan,

    This issue has been fixed. Please submit a private case here to schedule a time to upgrade your site.

    Grace

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