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Customize Case project templates | Communifire Support

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Posted in: Features and Functionality

Customize Case project templates

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  • mdrain

    Hi. Is it possible to add custom text boxes to Case projects? I haven't been able to find an answer. 

    We would like to customize the Cases submission form for one space to collect additional information in text boxes. Date and checkbox controls would be a bonus.

  • gskamau

    Hey Maxwell,

    It isn't possible to do this. As an alternative, you could create a rich editor template in the space for the fields you want people to include in cases. Take a look at Rich Editor Templates Guide .


  • mdrain

    Thank you. Using Page Builder to create Communifire forms would be a nice feature.

    Is there any way to have the description field automatically populated with a template for new cases, or would users have to manually select Insert > Template?

  • gskamau

    Users must manually select the template.

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