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How to activate weekly digestive email? | Communifire Support

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Posted in: Features and Functionality

How to activate weekly digestive email?

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  • laurab

    Hi there!

    I have a quick question. I was trying to set up the weekly digestive email to some of the members in the intranet. How do I activate the email?

    I stumble upon the preference section under My account and it says is active but I have never received an email. As you could see in this ss I am sharing.

    Thank you,
    Laura

  • gskamau

    Hey Laura,

    The weekly digest only includes featured content by default. If no featured content is published in any of your spaces, you won't receive a weekly digest. You can set the weekly digest to include all new content instead. Go to Control Panel > System > System Properties and search for WeeklyDigestFeaturedOnly. Edit it and set it to false.

    Grace

  • laurab

    Hi Grace,

    Thank you for the information. But I was trying to ask is how we activate the weekly digest email. We have never receive a weekly digest email even though it says its active. So, I am confuse why is we never got those weekly emails.

    Cheers
    Marta 

     

     

  • gskamau

    Hey Laura,

    Go to Control Panel > System > System Properties and search for EnableWeeklyDigestEmails. Is it set to true?

    Grace

  • laurab

    Hi Grace

    It is set to true. I just again wrote true and save it.

  • gskamau

    Hey Laura,

    You can try sending a weekly digest manually to check the email. Please submit a private case here for instructions on how to do this.

    Grace

  • laurab

    Hi Grace,

    Thank you so much for your help!

    Laura

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