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Analytics | Communifire Support

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  • Hi - Where can I find Analytics for AnShare? I would like to show our managers and executive staff how many employees are looking at AnShare and the content they are viewing and participating in. I know there is analytics per space but I'd like an overview of the entire site. This will show true value/ROI. 

    The next question is the analytics of the mobile app - where can I find this information?

    Thank you!

    Christina Salinas
  • Hi Chris,

    You can view site analytics in Control Panel > Analytics. Please refer to our Analytics documentation.

    We currently don't have metrics for the mobile app. However our team is looking to enhance and add new analytics. Could you share what kind of metrics you'd like to see for the app? Feel free to share any visuals or examples you have.


  • Hi Grace - Regarding mobile analytics here are some things we would like to see:

    We want to see what users are actually doing inside the app and how they are interacting with the app.

    marketing analytics data that can be collected includes:
    • Installs
    • Opens
    • Clicks
    • Frequent Spaces 
    • Content-Type
    • Content viewed

    In-App Analytics

    Device Profile:
    • Type of device (mobile phone, tablet, etc.)
    • Operating system (iOS, Android, Windows, etc.)

    User Demographics:
    • Location
    • Gender
    • New or returning user
    • Approximate age
    • Language

    In-App Behavior:
    • Event Tracking (i.e. buttons clicked, ads clicked, Likes, Comments, articles read, screens viewed, etc.)

    Christina Salinas
  • Also Grace when I download the CSV the content is all distorted and smooched together. Can you please look into that ?

    Christina Salinas
  • Hi Chris,

    Thank you for the input regarding mobile app analytics.

    Which analytics CSV file did you download? Audience Overview?


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