Blocking Create access | Communifire Support

I'm testing our permissions setup and noticed that our Member access shows the user that they have access to create Files under the Create drop-down even though we've removed that permission in all spaces. Ultimately they aren't able to create because the also don't have permission to Upload but according to your documentation they shouldn't be able to see. What else could be causing this?

Hi Carlene,

Click the Create > File link, and check which spaces come up. Then visit those spaces and go to Manage Space > Permissions > Files, and confirm the Create permission is unchecked for the Member role for all folders.

Grace

Hi Grace,

I just double-checked our IT Space since it has the fewest folders and Create is unchecked for all of the folders but Information Technology is still on the list of spaces in which it looks like they can create a file.

Carlene

Hi Carlene,

The Information Technology and Operations spaces have folders in the recycle bin which had the Create permission checked for the Member role. Please try purging these folders then check if the spaces are removed from the Create > File spaces list.

The Corporate, Human Resources, Marketing, and Sales spaces all have one or more folders with the Create permission checked for the Member role. You'll need to go through the folders and update the permissions.

Grace

Thanks Grace, that worked!

Carlene