Loading ...

Permissions in sub-spaces | Communifire Support

Home » Spaces » Communifire Support » forum » Communifire API & Developers » Permissions in sub-spaces
Communifire Support

Leave Space :

Are you sure you want to leave this space?

Join this space:

Join this space?

Edit navigation item

Required The name that will appear in the space navigation.
Required The url can point to an internal or external web page.
Login to follow, share, and participate in this space.
Don’t have a support community login?Create your account now
Posted in: Communifire API & Developers

Permissions in sub-spaces

Subscribe to RSS
  • I'm currently updating the existing roles for all of our spaces before our go-live and I came across a set of sub-spaces that have no roles where all the rest of the sub-spaces have had roles assigned. What would cause this?

  • Hi Carlene,

    Could you clarify your question? Where are you expecting to see roles and you don't see them? Could you provide the URL?


  • Hi Grace,


    I should re-word just a bit, the roles are there but the permissions were empty as you can see in the image below. I’ve already filled them in where I’ve seen them missing so I’m not sure the URL will help but its https://base.benjaminmoore.com/spaces/manage/settings/manage-permissions?spaceID=15


  • Hi Carlene,

    The permissions clearing out may have been caused by a bug. Were any files or folders in the space purged recently?


  • Axero is in the process of migrating the files from our old intranet so it's possible something like that happened while they were working in this space but I've no way to confirm that.

  • Hi Carlene,

    There was a bug where purging items in the Recycle Bin could clear the permissions of a folder. This bug was fixed and is not currently occurring on our latest version, which your site is on. We haven't seen folder permissions being cleared out on their own otherwise. Let us know if this happens again and include any information regarding files and folders that you may have.


Page 1 of 1 (6 items)