Hello, I have required read and ghostwriting enabled on a page but both are unavailable on an article I'm trying to edit in the space? What am I doing wrong?
Ghostwriting and Required Reading are enabled on a space by space basis. Can you check that you have them enabled in that specific space? Also, typically only the space Admin has these abilities, can you confirm that you have that role inside the space?
When I go into the space settings, we have required reading marked, but required reading is still not available on the space. What are we doing wrong?
when creating an article....its not an option
Just to confirm, in the space that you're trying to mark the article as required reading, is the "required reading" checkbox checked?
This can be found in the space settings area. Here is a link that displays where to locate it.
If you look at section 2, it is for the space.
Let us know if this helps!
Yes, when I go into the space, mange space, the required reading is marked yes, but it is not an option when creating an article....for any of the spaces that I have checked so far.
Can we have the name of the space that this is happening on? We'd like to take a look at the space and see why the required reading option isn't working correctly.
It appears that moderators and admin have the ability to mark items as "required reading" in the spaces.
I also looked at your space user role and you're set as a member instead of a moderator / admin.
Once you update your space role to admin/moderator, click save and you should see the required reading option should appear.
You may refer to this link for instructions on how to make the updates to space user roles:
Let us know if you have any questions!
that was it....thank you. I was thinking that the administrator for the entire intranet would have automatic admin rights on every space. I was not aware I need to set my role on every space.
No problem Cherree!
That is understandable, and I can do a little research about why a site admin doesn't have automatic moderator/admin rights.
Let us know if we are good to close out.
Yes Thank you so much
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