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Amazon Fire Tablets | Communifire Support

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Posted in: Communifire API & Developers

Amazon Fire Tablets

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  • Hi,

    I have a user who is accessing our platform via an amazon fire tablet, the user is having issues with text jumping and predictive text duplicating multiple words in discussion posts. I haven't been able to find any discussion on this in the community, is this something you have come across before, and are the fixes available?

    Cheers, Adam

  • Hi Adam,

    I do not believe that we have ever encountered users using an Amazon Fire Tablet to access the Communifire platform.

    Are they using it via web browser or or the Communifire App?

    Thanks,
    Foster

  • Hi Foster

    It is via the Silk web browser. They aren't google store enabled unfortunately. 

    kind regards 

    Adam 

  • Answered

    Hi Adam,

    We do not currently support the Silk Web browser. If the user can download Chrome or another web browsing app, this may work better.

    Thanks,
    Foster

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