Add a hyperlink to the space navigation. You can link to internal or external web pages. Enter the Tab name and Tab URL. Upload or choose an icon. Then click Save.
We are trying to get the attachments of a case through the Get Attachments REST API. We are not able to find the ContentID parameter from either the Get Case or Get Cases List. How do we get the ContentID to complete the request string?
When you load content (like an article for example) on your site, the url will include the content ID.
I hope this helps,Foster
These attachments have already been uploaded (days or weeks earlier). We need to extract those through the API and download. We wont have the ContentID at the time of the API call.
Call Get Case or Get Case List and take the IssueID, then use it as ContentID in Get Attachments, with EntityType set to 19 for case.
thanks, we try it out and let you know
Choose a location