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Org chart api method | Communifire Support

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Posted in: Communifire API & Developers

Org chart api method

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  • arivera618

    Is there some backend work being done by you guys today around 2:00pm EST?  Because when I try to call the API method it gets connectivity timeout or I get a 404 Not Found for users I know are on the site.

  • aparna

    Hi Alex,

    Please share the API Url with which you are facing this issue.

    Can you please tell me for which users you are getting this in response, also please confirm if all those users have their "Reports To" field filled on the edit profile page.


  • arivera618

    No the reports to isn't populated which it was.  below is the link we are using.

    "https://intranet2.marinerfinance.com/api/users/connections?userid=" + toUserID + "&connectionUserID=" + fromUserID


  • mtrujillo

    Hey Alex,

         We believe this will be solved with the latest patches. We already have an open case to schedule a time to apply patches to your site with you.

  • arivera618


    This hasn't been resolved with the latest patches you installed on our site.  This was working now it's not.  Can you please help.

  • mtrujillo

    Hey Alex,

         We are investigating and will respond soon.

  • sunny

    Hi Alex,

    For what purpose are you using connections API here? please use REST API: Get User Friends to get the list of your connections.

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