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Insurance Compliance Information | Communifire Support

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Posted in: Communifire API & Developers

Insurance Compliance Information

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  • StephRohde

    We need to confirm some information for our insurers. Could you please answer the following questions for us? 

    Do you and your subsidiaries comply with the requirements detailed in the Statement of Fact below? Yes No 
    1. You have a privacy policy in place governing your collection of private data. 
    2. You have an IT security policy in place that governs the handling of sensitive personally identifiable information. 
    3. You have anti-virus software installed and enabled on all desktops, laptops and servers (excluding database servers) and it is updated on a regular basis. 
    4. You have firewalls installed on all external gateways. 
    5. You take regular back-ups (at least weekly) of all critical data and store the same offsite or in a fire-proof safe, or your outsourced service provider meets this requirement. 
    6. If you store medical records or patient data, you ensure that all patient data transmitted over open networks and/or stored on portable devices is encrypted.
    7. If you process or store credit card information (where this is not outsourced to a third party that accepts full responsibility for PCI compliance), you have been certified as being PCI compliant within the last 12 months, or have successfully completed a self- assessment audit. 

    Stephanie Rohde


  • mtrujillo

    Hi Stephanie,

         Axero implements best practices for security in every area of our company. Communifire is a social intranet platform, Communifire is not a platform for credit card/payment information or health records, we do not fall under HIPPA or PCI Compliance, but we follow their recommended best practices.

        For more information about technology and security, please see:

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